In this article you will find updated information about the effects of the coronavirus at the Finnish National Opera and Ballet (updated 31.1.2022)
All the planned Main Stage premieres of the spring repertoire will take place between March and May. Dates originally scheduled for the cancelled productions of The Merry Widow, Don Pasquale and The Seven Brothers have been reallocated for the premieres. These changes will enable two extra performances of Swan Lake in April. The last two performances of Salome and the performances of Sibelius from 1 to 5 March have been cancelled. We regret that, a result of the revised schedule, the number of performances for Sibelius and Billy Budd has been reduced. Ticket and refreshment sales for the new performance dates of Swan Lake and Billy Budd start on Wednesday 9 February at 12 p.m.
The spring season of our Main Stage will begin with the new ballet Sibelius on 11 March. Events for kids at the Opera House will be resumed from the start of March. The performances of Triple Bill: Made in Finland, Total Karita, The Finnish National Ballet’s Centenary Gala and the May performances of Swan Lake will go ahead as originally planned. The new dates for Clique are 3 and 4 May. This spring’s Dance Schools’ Ballet Happening has been cancelled. The latest information about the performance dates of both premieres and the rest of the repertoire can be found on the dedicated web page of each production.
We will contact customers who have bought tickets and/or refreshments for the cancelled performances separately regarding refunds and advance purchase opportunities. Please note that the current situation puts our customer service under substantial pressure. Thank you for bearing with us. You will find our current opening hours on our customer service web page.
If you have tickets and/or refreshment orders related to the cancelled performances, we will credit the value of your purchases to your customer account for later use. We have continued the validity of the credit on your customer account until spring 2023. You can also use the credit for tickets and refreshments for the 2022-2023 season, or for gift vouchers and season tickets. The easiest way to do so is to go to our online store. Log onto your customer account.
If a performance is cancelled by the Finnish National Opera and Ballet, you may also request to have your refund paid into your bank account. Please click here to complete a form. Another alternative is to request that we credit the value of your purchases to the payment method you used in the online store. To allow us to do so, send us an e-mail to: firstname.lastname@example.org. Refund requests must be made within one month of the cancellation.
A safe return to the Opera and Ballet
We are taking the safety recommendations to mitigate the coronavirus pandemic extremely seriously. Here you will find all the latest information for staying safe at the Opera House.
Please stay home if you have symptoms. You can cancel your tickets and refreshments as late as 7 hours before the performance starts. Their value will be credited to your customer account and the credit on your account will remain valid for performances in season 2022-2023. Read more about sales and delivery terms and conditions.
How to cancel your tickets and refreshments online:
- Sign in to your customer account here.
- Go to Upcoming Events
- Select the performance you want to cancel and click the Cancel button beneath the performance details.
- Follow the onscreen instructions.
- Remember to also cancel any refreshments you’ve ordered for the performance.
- The value of your purchase will be instantly returned to your customer account as credit. The credit on your account will remain valid for performances in season 2022–2023.