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Your safety is important to us

Welcome to the Finnish National Opera and Ballet! We are taking the safety recommendations to mitigate the coronavirus pandemic extremely seriously. Our personnel have been trained accordingly. In early autumn 2020 we are selling a restricted number of seats to ensure sufficient social distancing within the auditorium.

You will find all the latest information for staying safe at the Opera House on this page. These important instructions and restrictions are valid until further notice.

Thank you for following the new safety measures with us. This enables everyone to enjoy Finnish National Opera and Ballet performances in a safe environment, now and in the future.

Please stay home if you have symptoms

You can cancel your tickets and refreshments as late as 7 hours before the performance starts. Their value will be credited to your customer account and remains valid for any performance until end of spring 2022.

Read more about cancellations

Hygiene is paramount

Hand sanitiser is available in the vicinity of each cloakroom. Please cough or sneeze into a disposable tissue or your upper sleeve, as well as refrain from shaking hands and hugging.

Remember to queue at a safe distance

Please maintain a 1–2 metre distance to other members of the audience, also while queuing. Adhere to the instructions provided and avoid close physical contact. Please arrive at the performance and the auditorium in good time. To prevent congestion, it’s also important to follow instructions from our personnel upon leaving the auditorium at the end of the performance.

How to ensure a safe visit

Please arrive early and ensure your ticket is ready for inspection as you enter the Opera House.

Programme leaflets are only sold at the customer service desks of the Töölönlahti and Mannerheimintie entrances.

Please pay by card when possible.

Take your seat in good time to prevent congestion.

At the end of the performance, please leave the auditorium according to instructions from our personnel.

Our personnel are happy to help you whenever necessary, as well as ensure adherence to social distancing measures.

We have also implemented stricter cleaning procedures, including the cleaning of surfaces during every performance.