Contact details
All contacts
Contact us
The Finnish National Opera and Ballet
Helsinginkatu 58
PL 176
00251 Helsinki, Finland
Business ID 0116936-9
Switchboard: tel. +358 9 4030 21
Email addresses for personnel: firstname.lastname[at]opera.fi
Some members of the Finnish National Opera and Ballet artistic and technical staff do not have a Finnish National Opera and Ballet email address or phone. If you’re a member of the media, please contact our artists via the Finnish National Opera and Ballet communications at press[at]opera.fi.
Customer services and ticket sales
Customer service point and the Opera Shop
Mon 12 p.m. to 4 p.m.,
Tue–Fri 4 p.m. to 7 p.m.,
Saturdays and bank holidays from 2 hours before the performance. The customer service point closes when the performance starts.
Opera House
Helsinginkatu 58, 00260 Helsinki
You can buy both tickets and refreshments at the customer service point. The entrance is located on the Töölönlahti bay side on Oopperankuja.
On performance days, the Opera Shop is open until the end of the 1st interval. If there is no interval, the shop closes when the performance starts.
Telephone service (tickets and refreshments)
+358 9 4030 2211 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Please note that tickets and refreshments can’t be reserved by telephone. Orders must be paid for over the phone. Your call is not recorded.
Season tickets, groups and accessible seats
+358 9 4030 2210 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
liput[at]opera.fi
Refreshment orders
+358 9 4030 2213 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Refreshment orders for Mon–Fri performances can be made up until 11:30 a.m. on the performance date. For Saturday performances, telephone orders must be made by 4 p.m. on the Friday before.
Please note that refreshments can’t be reserved by telephone. Orders must be paid for over the phone. Your call is not recorded.
Refreshment orders for groups
Refreshments can be bought for groups of up to 20 people at the Opera House customer service point, via the telephone service as well as in our online store.
Enquiries for group orders for more than 20 people:
ravintola.oopperabaletti[at]restel.fi
+358 9 4030 2235 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Online store support (no ticket sales/reservations, no refreshment orders)
+358 9 4030 2212 (local and mobile telephone charges apply)
Mon–Fri 10 a.m. to 5 p.m.
Communications
Communications Director Liisa Riekki tel. +358 9 4030 2300
Communications Assistant Riina Kivijärvi tel. +358 9 4030 2329
Sales and marketing
Sales and Marketing Manager Joonas Holtari tel. +358 9 4030 2310
Customer Service Manager Eira Tuohimaa tel. +358 9 4030 2272
Producer Marjo Nuortimo tel. +358 50 532 9208
– Rental events
Communications and media services
Communications Manager Katja Jokinen tel. +358 9 4030 2322
Communications Specialist Petra Rönkä tel. +358 50 413 2421
– opera productions, concerts
Communications Specialist Matilda Gronow tel. +358 50 430 2449
– ballet productions and the Ballet School
Communications Specialist Jussi Iltanen tel. +358 9 4030 2223
– ballet productions and the Ballet School (out of office until 1 Dec 2024)
Communications Specialist Tuike Lehko tel. +358 50 439 2710
– marketing and customer communications
Communications Specialist Paula Ranto tel. +358 50 526 6560
– staging.oopperabaletti.fi and customer communications
Digital Communications Specialist Miina Malkki tel. +358 50 598 7902
– staging.oopperabaletti.fi and social media management
Read more about our services for the media.
press[at]opera.fi
MAnagement
You can find the contact details for the management assistants on the Management team page.
Fundraising and partnerships
External Relations Manager Lauri Pokkinen +358 44 262 7699
Read more about fundraising and partnerships at the Finnish National Opera and Ballet.
Audience outreach
Producer, opera productions Kirsi Järvinen +358 50 590 9930
Producer, ballet productions Sonja Lipponen +358 50 430 8093
Customer service representative, dress rehearsals and culture companions, Malla Vanhanen +358 4030 2330, yleisotyo[at]opera.fi
Customer service representative, ticket send outs for Art Testers, Minna Pehkonen
Audience outreach at the Finnish National Opera and Ballet.
Music library
library[at]opera.fi
Archives
arkisto[at]opera.fi
Lost property
FNOB information desk , tel. +358 9 4030 2306
Every two weeks the lost property that has been found on the premises is delivered to Suomen löytötavarapiste.
Ballet School of the Finnish National Opera and Ballet
Helsinginkatu 58
00250 Helsinki, Finland
tel. +358 9 4030 2417
balettioppilaitos[at]opera.fi