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Exceptional opening hours of Customer Service

Due to cancelled performances, our customer service desk remains closed until 14th of April.

Our telephone service and online support are open from Monday to Friday from 10 a.m. to 5 p.m. and on Saturdays from 12 p.m. to 3 p.m. Customer service will be closed during Easter 2.-5.4.

E-mail is the best way to reach our customer service

At the moment, the FNOB Customer Service is extremely busy. The surest way to get a reply is to send a message by e-mail to liput@opera.fi. We will process all the messages and get in touch with you as soon as we can.

Click here to complete a refund form.

Customer service opening hours

Finnish National Opera and Ballet Customer Service Desk (tickets & refreshments)

Mon–Fri 14–19, Sat 12–18
Helsinginkatu 58, 00260 Helsinki

Entrance on Oopperankuja on the Töölönlahti side.
On holidays, the service desk opens 2 hours before the performance.

NOTICE!
From January 1st to April 14th the customer service desk is closed. Service only by phone or by email liput[at]opera.fi

Finnish National Opera & Ballet Phone service (tickets and refreshments)

(09) 4030 2211
Mon–Fri 10–18, Sat 12–18

Please note that orders made using our telephone service must be paid for during the call.

NOTICE!
From January 1st to April 14th the phone service is open Mon–Fri 10–17, Sat 12–15.
Easter 2021 April 2nd to April 5th closed.

Groups, season tickets and accessible seats

Mon–Fri 10–16
(09) 4030 2210
email: liput[at]opera.fi

Easter 2021 April 2nd to April 5th closed.

Refreshments

(09) 4030 2213 (pvm/mpm)
Mon–Fri 10–17

You can order refreshments for Mon-Fri performances by telephone until 4 p.m. on the same day. For Saturday performances we accept orders until 4 p.m. on the day before.

Please note that orders made using our telephone service must be paid for during the call.

Refreshments for groups

Enquiries about catering for groups over 20 persons:

oopperamyynti[at]kanresta.fi
(09) 4030 2235 (pvm/mpm)
Mon–Fri 10–16

Customer support for web shop (no ticket reservations)

(09) 4030 2212
Mon–Fri 10–19, Sat 12–18
email: liput[at]opera.fi

NOTICE!
From January 1st to April 14th the phone service is open Mon–Fri 10–17, Sat 12–15.
Easter 2021 April 2nd to April 5th closed.