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E-mail is the best way to reach our customer service

At the moment, the FNOB Customer Service is extremely busy. The surest way to get a reply is to send a message by e-mail to liput@opera.fi. It may take weeks before we answer, but we will process all the messages and get in touch with you as soon as we can.

Customer service opening hours

Finnish National Opera and Ballet Customer Service (tickets & refreshments)

The Opera and Ballet Customer Service is closed until 31.5.
Phone service is open Mon–Fri 10–17

Phone service is closed for Easter 10.–13.4.

Mon–Fri 14–19, Sat 12–18
Helsinginkatu 58, 00260 Helsinki

Entrance on Oopperankuja on the Töölönlahti side.
On holidays, the service desk opens 2 hours before the performance.

Finnish National Opera & Ballet Phone service (tickets and refreshments)

(09) 4030 2211
Mon–Fri 10–18, Sat 12–18

The Opera and Ballet Customer Service is closed until 31.5.
Phone service is open Mon–Fri 10–17

Phone service is closed for Easter 10.–13.4.

Please note that orders made using our telephone service must be paid for during the call.

Groups, season tickets and accessible seats

Mon–Fri 10–16
(09) 4030 2210
liput[at]opera.fi

Refreshments

(09) 4030 2213 (pvm/mpm)
Mon–Fri 10–17

You can order refreshments for Mon-Fri performances by telephone until 4 p.m. on the same day. For Saturday performances we accept orders until 4 p.m. on the day before.

Please note that orders made using our telephone service must be paid for during the call.

Refreshments for groups

Enquiries about catering for groups over 20 persons:

oopperamyynti[at]kanresta.fi
(09) 4030 2235 (pvm/mpm)
Mon–Fri 10–16

Customer support for web shop (no ticket reservations)

(09) 4030 2212
Mon–Fri 10–19, Sat 12–18

The Opera and Ballet Customer Service is closed until 31.5.
Phone service is open Mon–Fri 10–17

Phone service is closed for Easter 10.–13.4.